Thursday 5 March 2009

I want to cry....

... I feel so frustrated.

Just before I went on holiday I took my Loopylou Secret Garden in to be framed at Easy Frames in Derby. Today I went to collect it only to find the place had closed down. There was a phone number for people to contact them but unfortunately this seems to be out of use. I contacted Derby Trading Standards who told me I would need to contact the Council (as this was in the Eagle Centre Market which is run by the council) and get an address. Unfortunately the market is run under a blanket licence so they do not hold addresses for market stall holders. They did have a website address but I have just tried that and it is just saying the site is for sale and you can place a bid but not contact the seller.

I left a £20.00 desposit but thats not bothering me its just all that work which appears to be lost and I cannot see how I can contact these people to recover my work. I feel so upset by this and I am at a complete loss as to what else I can do. Sorry for the moan but at least I know the people on here will understand about the amount of work thats put into a project.

If anyone has any idea how I can proceed I would be grateful.

21 comments:

Anonymous said...

OH NO Helen, All that work, Surely they should of rang you and left a message or something.To let you know that they were shutting. I have no advice I'm afraid but If I hear anything about them I will let you know. Not that I am likely too, but all I can offer is sympathies I'm afraid.((Hugs))

Erica said...

Oh Helen! That is just awful!
It is horrible how some people can be so irresponsible!
I would stay at it. You may yet find a way to contact them.
If you have a "what's going on" sort of section of your local newspaper perhaps you could get something published about it.
I am so sorry! I would be furious!

Anonymous said...

Helen, so sorry to hear about your stitching. I just emailed you, but I was at work so if you receive a strange email from an address which starts slewis@wilsonde.... it was me. Sandra

Anonymous said...

Oh Helen, that's terrible! I hope you find a way to get back your beautiful work.

Anonymous said...

Oh My Goodness, I would need to rant too. Surely it will turn up. Don't give up yet.

Lynn said...

OH How Awful! all that work!!

could you put a letter through the door of the shop and hope they collect the mail? Does your local paper have a letters section? Some thing in there might bring results?

I do hope you get it back (((hugs)))

staci said...

Oh, this is dreadful! I hope you get your beautiful piece back!! {{hugs}}

Julie said...

Contact Radio Derby and ask them to put out a request for any information or help, also the local newspaper might be able to help. I wonder how many others have left treasured pieces with them.

I do hope you can get it back, framed or not.

Angela said...

OMG!!!! How awful....I hope you can get your stitching back.

Carmen said...

that is just awful, I do hope you get it back soon.

Concetta said...

OMG Helen, no wonder you're upset. This is absolutely awful. I wish I had some further suggestions on what you could do. I would definitely try what some of the others have suggested and don't give up yet.

{{{Hugs}}} Hoping you get your beautiful piece back safely.

Elisa said...

Oh Helen, that is terrible, I would be angry and upset too, why the heck did they not contact you to collect your work if they could not fulfill their committment to you....oooo makes me sooo mad!!

Miokka said...

That just stinks! I would contact the local papers, tv stations, radio. Also LNS and any art galleries and see if by chance they have any information on the owners. Also other vendors in the same building may know if you ask. Keep us posted.

Natasha said...

Oh no how heartbreaking!! I do not have any advise I can only wish you luck and ((HUGS)) in recovering this stitched piece.
Natasha

Von said...

You have plenty to be upset about here, Helen! I hope that these suggestions you've gotten here are helpful in the recovery of your piece. Keep us posted as events unfold.

Anonymous said...

Oh my! that is horrible. I hope you can get your stitching back.

Christine said...

Oh Helen, how awful! Have you tried asking the other traders in the market, maybe the ones with stalls either side or opposite would know something.
Do they have any other branches? Perhaps in Nottingham?

Stitcher said...

That is awful, any more news? Can you put a free ad in the local paper on anything? to try and get your piece back

Brigitte said...

Oh Helen, I can understand your frustration so well. This is not the right way to treat customers. But perhaps they are just too busy with problems to sort it out right now and will get back to you later. I just hope that you get your stitched piece back.

Karan said...

Oh no Helen, I'd be gutted too. No suggestions but sending lots of (((((hugs))))). Hope you manage to get your piece back soon.

Mylene said...

Oh, that's awful! I really hope you'll find a way to recover it.